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Remote Support:
- Install Networks Extraordinaire Remote Support Application.
- Upon downloading please select Run (you must select the I AGREE link
below in
order to download).
If you press I Agree to run and it does not run,
you may need to add this site to your "Trusted Sites" in Internet
Explorer. In Internet Explorer, select Tools, Internet Options, Security, Trusted Sites and
add the site. Note the site does not require Https: prefix.
You also may need to enable downloading of FTP files in your firewall or
router.
If you receive a Microsoft Installer warning,
please click Accept.
Windows XP users: Click the bar at the top of your browser window and
Accept the installation. The program will automatically
remove itself after you end the support session.
- After downloading this tool, please pick the name of the support
representative.
Thank you for using choosing Networks Extraordinaire,
LLC. Remote Support!
To email our support team regarding any remote support
session questions, or give feedback about your support,
please email
Click Here.
By clicking
,you agree to allow our engineers to remote control your
computer in order to provide you with technical
assistance. This software is not to be distributed
in any means without proper permission from Networks
Extraordinaire, LLC.
Documentation:
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Trouble Ticket:
If a Trouble Ticket has been created for you or your
organization please specify to our engineers the ticket
number.
Phone Support:
Contact our support team at 973-320-3195.
Online Help:
Customer Portal
If you are a current client of Networks Extraordinaire,
please login to the SupportCenter using the above
link.
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